Why I work here: Carl Allen, patient equipment attendant

October 5, 2017  //  FOUND IN: Our Employees,

Carl Allen, right, with Patient Equipment manager Hank Davis.

Michigan Medicine is a world-class destination for patient care, education and research, thanks to its exceptional faculty and staff. Headlines wanted to hear first-hand why employees chose Michigan Medicine to make their contributions to health care.

Employees like Carl Allen, a patient equipment attendant who has been with the organization for more than four decades. A large part of Carl’s job is to sanitize equipment and deliver devices to various parts of the hospital.

“Whether I’m sanitizing a bed or prepping a piece of equipment, I’m helping our patients and improving their experience and their care,” Carl said. “I may not have face-to-face contact with them, but I’m making a difference. Over the years, I’ve just fallen in love with the place and the people here. That’s what makes it easy to come to work with a smile.”

A team member since 1962, Carl has seen a lot of changes during his career. Technology has improved how equipment is tracked and most of the requests from hospital staff now come in online.

“All of those changes mean we’re getting equipment to patients quicker and helping them heal faster,” Carl said.

Not all of Carl’s work has changed over the years.

“Cleaning and sanitizing equipment is still a lengthy process — it takes me two-and-a-half hours to sanitize a neonatal bed,” Carl said. “But I know that I need to do it right. That’s how I make an impact and show people how much I care.”

After more than four decades, he’s still at it — though these days, Carl has transitioned from a full-time to a part-time role in one of the patient equipment warehouses at C.S. Mott Children’s Hospital.

“This is meaningful work and I can’t picture myself doing anything else. I’ve stayed here for almost 50 years. I wouldn’t do that if it hasn’t been that special to me.”

Why do you work at Michigan Medicine? Email your story to headlines@med.umich.edu. It could be featured in an upcoming issue of Headlines!