Patient safety reporting is making a difference
Thank you to all faculty and staff who made efforts to improve patient safety and system processes by submitting a Patient Safety Report Form during the last quarter.
Patient safety reports are often the first time that Patient Relations & Clinical Risk hears about a concern. These reports then act as a springboard to investigate issues at the local area level and if necessary elevate system issues to Michigan Medicine leadership.
In addition, there are multiple layers of aggregate review at the division, department, committee and unit level where process improvements are discussed.