Apply now for fall service excellence courses

August 24, 2017  //  FOUND IN: Updates & Resources

The Service Excellence Academy — now a part of the Office of Patient Experience — is offering fall semester classes to help faculty and staff learn tools and techniques to shape and personalize service provided to patients, families and coworkers.

Courses cover a wide range of topics, including an “Introduction to Teamwork” and “Communication Styles at Work.”

See the full list of courses listed to the right, some of which offer CNE’s. The first course will be held Sept. 6.

To enroll, visit MLearning.

If you are interested in training for your entire department, on-demand classes can be brought to you!

Call 734-232-0720 or email Service Excellence for more details.