Making a Difference: Employees go for gold
Employees across Michigan Medicine continue to make a difference through their hard work and dedication. This month, Headlines is highlighting some of Michigan Medicine’s “Gold” awardees — individuals who received 10 or more Making a Difference awards between March 2016 and March 2017.
Recognizing the contributions employees make to the organization helps team members become more motivated, drives better teamwork and gives each individual a sense that they are an integral part of achieving organizational goals.
Check out what patients and family members had to say about some of the organization’s “gold” employees:
Dionne Perryman, nurse, 7B cardiac
I had just found out my father was being put into hospice care. Dionne stopped in the hall, chatted with me and said a beautiful prayer with me. She missed her break in order to talk and visit with my family. What a beautiful, loving person to go out of her way for someone she did not even know. What a gem you have in her.
Eddie Scott, Environmental Services
I was here for 16 days and was lucky enough to see Eddie a lot. He lifted my spirits every time I talked to him. It can be very difficult staying in the hospital for so long, but Eddie was always warm and friendly. He makes an effort to cheer us up and it is greatly appreciated. You are lucky to have him.
Cora Harris, nurse, 9C/D adult psychiatry
I feel so blessed to have been under Cora’s care and lucky for the knowledge she had to offer me. She is dedicated and well-educated and made a world of difference in my life. I now realize I can control my emotions with mindfulness techniques, which Cora helped to teach me while helping to care for me. I hope that she understands that she is an inspiration to her patients and an asset to this hospital unit! Thank you!
Joyce Evans, ACS clerical resources pool
Joyce was like an angel sent to help me check-in for my eye appointment. While she was reviewing my information, my mother was listed as an emergency contact. She had recently died and sadly I needed to remove her from that list. I just want to say thank you to Joyce for being so kind, gentle and understanding as I started to cry. She comforted me in a difficult moment by simply talking to me. I will always remember her kindness and care. My mom always taught me that there are so many good people in this world and she was right. Thank you.
Kenneth Yu, M.D., Ph.D., dermatology
I wanted to let Dr. Yu know that I was most impressed by his care and patience during my recent visit to dermatology. I have been a regular patient at this location for a number of years and unfortunately have required a number of biopsies and other methods for removing early skin cancers. Dr. Yu was the most gentle and the least painful caregiver I’ve ever encountered. Thank you, Dr. Yu, for your kindness, patience and professionalism during my visit. Thank you so much for the extra care you take in your treatment of patients!
Jacqueline Payne, Revenue Cycle
I want to thank Jacqueline from the bottom of my heart for her efforts to get my issue resolved. While it can sometimes feel like the billing process is impenetrable, it is a relief to know that someone will be attentive and persistent in their effort to get to the bottom of a patient’s billing problem.
Also receiving gold recognition:
- Alisha Nordstrand, CVC 5
- Karen Wilson, Entrance Services
- Judy Jones, Entrance Services
- Mohammad Dahabra, Environmental Services
- Christine Yen, Interpreter Services
- Ransom Roquemore, Health Information Technology & Services
- Jim Jeffries, Health Information Technology & Services
- Jennifer Crawford, nurse, 7B cardiac
- Sean Pollard, nurse, 8A3 oncology acute care
- Keisha Kidd, nurse, 8A3 oncology acute care
- Leah Roux, nurse, 9C/D adult psychiatry
- Sean Brannon, nurse, 9C/D adult psychiatry
- Tariq Akbar, radiology
- Robin Wolf, Revenue Cycle
- Deanna Renner, Unit for Lab Animal Medicine
Thank you all for making a difference in the lives of your colleagues, patients and family members!