Reminder: Duo Security required Feb. 1 when working from home or traveling

January 30, 2017  //  FOUND IN: Updates & Resources

Do you access your email, MiChart, or other Michigan Medicine systems from home or while traveling? Enroll in Duo for two-factor authentication today to prevent any disruptions to your access.

Effective Wednesday, Feb. 1, Duo Security will be required when accessing the following systems:

  • Outlook on the web (Outlook email through a web browser, when off the UMHS network)
  • VPN remote access to Michigan Medicine systems (using Cisco AnyConnect). To learn more about how to connect to Michigan Medicine with VPN (Cisco AnyConnect) and Duo, please follow this tip sheet.

What you need to do:

  • If you already use two-factor (Duo), you don’t need to do anything. You can expect to receive Duo prompts when accessing Outlook on the web and when using VPN beginning Feb. 1. (Please note that if you only use Duo for electronic prescription of controlled substances (EPCS), you will need to enroll in the U-M instance of Duo.)
  • If you do not currently use two-factor (Duo), please enroll in Duo before Feb. 1. This way you will be ready to use it when prompted by Outlook on the web and/or VPN. See Duo Two-Factor Security for more information and several options to choose from when you enroll.

Attention faculty and other instructional staff: Please note that by enrolling in Duo and using two-factor at U-M, you will automatically be required to use two-factor authentication to access many additional U-M systems that require it, including Time Approval, Faculty Business and more.

Questions? Contact the Service Desk at 734-936-8000 or email