Teach-Back: What does your patient really understand?

September 13, 2016  //  FOUND IN: Updates & Resources

Many leading health care organizations, such as the American College of Physicians, American Medical Association and the Agency for Healthcare Research and Quality, mandate the use of “Teach-Back” to ensure patients understand medication schedules, self-care instructions and the risks and benefits of therapies. Research has shown that utilizing the Teach-Back technique raises patient satisfaction, increases trust in health care providers and helps patients feel more relaxed.

The Patient Education Center is providing in-service sessions to help clinicians master the skills and strategies of Teach-Back.

The sessions are available by request to all units and areas that request it. To kick-off the program, all health system clinicians are invited to a brown bag presentation on Thursday, Oct. 6 from noon-1 p.m. at the Danto Auditorium. The brown bag will feature the comprehensive version of the training program which is about 45 minutes long and includes a video, a presentation and a learning activity. It is possible to request shorter in-services, tailored to faculty or staff needs. For instance, 15- or 30-minute long programs are available.

Click here to register to attend the brown bag.

To request an in-service in your area please fill out this short online form.

If you have any questions, please email Kimberly Wright, Administrative Assistant for the Patient Education Program at krtravis@umich.edu.

Website: http://pteducation.med.umich.edu/teach-back-learn-use-proven-effective-patient-education-strategy