Stay up-to-date with iOS 10 and your AirWatch application

September 13, 2016  //  FOUND IN: Updates & Resources

Please be advised that today Apple will be launching its new operating system, iOS 10, for all mobile devices. If you plan to update your mobile device to the newest version and are enrolled in AirWatch, please confirm that your version of AirWatch is up-to-date to prevent any issues, including unenrollment. Unenrollment would remove UMHS email from your device.

It is always recommended to update the applications and operating system on your device to the latest version available. If you have been doing this regularly, there should be nothing for you to do and no impact.

In order to confirm that your AirWatch-related applications are current, follow these steps:

  • Go to the Apple App Store and click “Updates”
  • If any one of the following applications is not seen in the Updates section, no further action is needed (you may not have all of these applications installed on your device):
    • AirWatch Agent
    • VMware Boxer
    • AirWatch Content Locker
  • If you do see any one of these applications, follow the instructions to update it.

Visit the AirWatch page on the MCIT customer service center website for more information on mobile device management.

If you have any questions, please email the UMHS encryption team at