Two-Factor Authentication Coming Soon

The University of Michigan, including the Health System, is currently in the process of implementing two-factor authentication (2FA) to enhance the security of how we access our IT systems and information. 2FA requires the presence of at least two authorization components. In other words, instead of simply requiring a password to gain access to an account, a user may need an additional method, such as a “token” or passcode, to prove he or she is truly the account holder and the one logging into the account remotely. 2FA will help protect against online fraud and unauthorized access as well as help us to meet HIPAA compliance requirements.

What Services Will Require Two-Factor Authentication?

1. MTokens for Wolverine Access
   If you currently use an MToken for Wolverine Access, this will be replaced on July 20 with the new two-factor authentication solution. Current MToken users will be emailed detailed instructions regarding this transition.

2. MTokens for Electronic Prescribing for Controlled Substances (EPCS)
   All EPCS users who currently require an MToken will be migrated to the new two-factor authentication (2FA) solution on a rolling basis throughout July and August.  Providers will be contacted when they need to re-enroll through their EPCS Liaisons. New residents and fellows will begin using the new 2FA options when they arrive at UMHS. Detailed information will be communicated via email and training to Liaisons and EPCS providers.

3. Remote Access, Also Known as VPN Access
   In July and August, anyone accessing UMHS information systems remotely will begin using two-factor authentication. This means that you will need to use more than just a password to confirm your identity when you want to log into a system remotely.  IT will be working closely with each department as they roll out this service and you will be receiving additional information soon.

If you have questions, please contact the Service Desk at 936-8000.